Condo Developers - Why build such beautiful icons and leave without a core program to ensure its occupants enjoy the inherent beauty day in and out? It can't be the cost because we make it available at incredibly low price per door.

The "At Your Service Program" should go in before the turnover to the new owners.  It can help to reduce your costs by registering each unit right from the start allowing:

1. deficiencies to be tracked giving accurate punch lists for each construction trade that only you see for the entire project and then the same format is turned over to the building management to use for their ongoing service campaigns.  Each owner then inherits a complete document about their suite but it becomes a 'living document' so that the owners can carry on with their responsibility in a simple structured format.
   
2. warranty, appliance manuals and other records can be given to the new and subsequent owners in electronic fashion.

Why not sell your property as a technologically advanced property by including the operating enhancement program: 
(Property Name) At Your Service Program